- 01Vection wins $3.3m kiosk order.
- 02New client Media Comunicazione.
- 03Phygital public kiosk.
- 04Airport pilot trial: 97% independence vs 38%.
Vection Technologies (ASX: VR1) has booked a $3.3 million order from new customer Media Comunicazione for the deployment of its interactive accessibility kiosk across Italian markets.
The fully owned “phygital” product has been designed for public spaces such as airports, government offices, banks, and retail and leisure and sports centres where customers with physical, visual, or aural impairments can access services independently, and without staff assistance.
Controls are within easy reach of wheelchair users, while the kiosk’s chassis is void of mid-air protrusions that could obstruct blind users.
Activated with a single gesture through the onboard camera, an Algho AI avatar delivers two-way communication in Italian and international sign language for hearing-impaired users.
Proof-of-Concept Trial
Vection’s accessibility kiosk is undergoing a proof-of-concept at scale trial within Milan Bergamo airport, which serves as a hub for low-cost carriers, handling over 17 million passengers annually.
It is employed as the primary self-service terminal for all passengers with disabilities, reportedly serving 97% of users independently versus 38% for a standard airport self-help kiosk with a sign language add-on.
In mid-2025, the European Accessibility Act (EAA) introduced mandatory requirements for digital touchpoints in public-facing environments across sectors including transport, retail, and banking.
Organisations that employed standard self-help kiosks before the EAA came into force will now be faced with either costly retrofitting or full replacements to meet the new standards.
Vection’s engagement of Media Comunicazione as a market positioning partner for the accessibility kiosk is a direct reflection of structural demands the EAA is creating across European markets.
Growing Market Demand
Vection managing director Gianmarco Biagi said the company’s innovation was addressing growing market demand.
“The Vection accessibility kiosk is a product we designed ourselves and it addresses a problem that is now a legal requirement across Europe—the gap between 97% and 38% is not a marketing claim, it is what happens when accessibility is the starting point rather than the afterthought,” he said.
“Inclusivity, which was already Vection’s driving force in creating solutions that transform human lives for the better, is a key strategic initiative and business opportunity.”
Available in indoor and semi-outdoor configurations, the kiosk can be deployed across any high-traffic public environment with no third-party dependencies and a margin profile that reflects full ownership of the technology stack.
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